Webinar details
Join OpenText for an exclusive webinar exploring how OpenText Service Management delivers a modern alternative to traditional, code-heavy ITSM platforms.
Speaker
Travis Greene
Sr. Director of OSM Product Marketing, OpenText
Discover the future of service management
Join Arrow and OpenText for an exclusive webinar exploring how OpenText Service Management delivers a modern alternative to traditional, code-heavy ITSM platforms.
Built with codeless configurations, native AI and integrated operational governance, OpenText Service Management helps organizations modernize service deliver while lowering Total Cost of Ownership (TCO).
In this session, you'll learn how OpenText Service Management compares to ServiceNow — and why organizations are rethinking the complexity, cost and maintenance burden of legacy ITSM tools.
What you'll learn
Why organizations are moving away from code-heavy ITSM platforms. Explore the hidden operational costs associated with custom scripting, fragile configurations and upgrade disruptions.
The role of native AI in modern service management. Learn how embedded AI capabilities help reduce manual workload, streamline ticket handling and improve service efficiency.
Why integrated ITSM and ITOM matters
Discover how OpenText Service Management works with OpenText Universal CMDB and OpenText AI Operations Management to deliver:
- Real-time visibility and prioritization
- Smarter automation for end users and operations staff
- Proactive incident prevention
- A future that move closer to the ticketless enterprise
How OpenText helps reduce ITSM Total Cost of Ownership
Understand how organizations can lower operational overhead while improving service quality and scalability.
Bonus for attendees
Attend the webinar and receive:
A gift from our exclusive pop-up store valued at $25 USD
Plus, attendees will receive access to the next phase of the OpenText Service Management modernization campaign, including additional resources and follow-up opportunities.
Join this exclusive OpenText webinar and discover what's next in enterprise service management.
