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Enterprise Computing Solutions
Enterprise Computing Solutions
Arrow Electronics, Inc.
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BMC Helix

An industry-leading, modular, AI-driven enterprise platform

BMC Helix helps organizations turn AI into action with cloud-native, AI-powered ServiceOps solutions that accelerate outcomes across IT service and operations management.

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About BMC Helix

With an industry-leading, modular, AI-driven enterprise platform, BMC Helix unlocks human and machine potential to help the world’s most forward-thinking IT organizations operate faster and more efficiently. It resets the economics of enterprise IT by amplifying the workforce, capturing non-headcount savings, and ensuring resilience and compliance.

Building on deep expertise in IT service management (ITSM) and IT operations management (ITOM), BMC Helix’s dynamic fleet of AI agents enables teams to automate routine work, anticipate issues, and focus on what matters most. The result: smarter ServiceOps, quicker resolutions, and improved business outcomes at scale.

 

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Arrow offers BMC Helix solutions across the United States and Canada.

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Why partner with Arrow and BMC Helix?

As an Arrow-authorized supplier, BMC Helix gives partners:

  • Differentiated, AI-driven ServiceOps solutions
  • Expanded offerings across ITSM, ITOM, AIOps, and enterprise service management
  • Simple procurement, provisioning, and management through ArrowSphere
  • Accelerated partner readiness with Arrow pre-sales, enablement, and training
  • Support for complex, multi-phase customer projects with flexible financing options

Together, Arrow and BMC Helix help partners bring modern, enterprise-ready ServiceOps solutions to market faster and with proven expertise.

 

BMC Helix key capabilities

AI-powered ServiceOps

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Harness the power of AI with intelligent automation that anticipates issues, accelerates resolutions, and improves service reliability across IT environments.

Agentic AI and AIOps

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Leverage a dynamic fleet of AI agents to augment IT teams, reduce manual effort, and drive proactive operations.

ITSM

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Modernize service delivery with AI-infused, cloud-native ITSM designed for scale, speed, and continuous improvement.

IT operations management (ITOM)

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Gain visibility and control across complex environments to optimize performance and availability.

Enterprise service management (ESM)

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Extend proven service management practices beyond IT to support multiple departments and business functions.

Cloud-native, open platform

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Deploy and scale with confidence using an open, flexible, modular architecture built for hybrid and modern IT environments.

Find out more about BMC Helix.
Contact Arrow today