A customisable, turnkey portal for your customers
User-friendly interface for faster, easier buying
Access to a comprehensive catalogue of cloud products
Self-service subscription updates
AI enabled for speed and efficiency
Get to know Arrow's customer portal
Available within ArrowSphere, our customer portal is a white-label marketplace for you to sell with ease. Provide a self-service, AI-enabled experience for your customers and let them buy from you in a marketplace that’s outfitted with your branding. The customer portal lets you:
- Define your marketplace offers, customise which vendor products and solutions and pricing you make available to your customers
- Sell your own solutions, services and IP
- Spot opportunities with detailed analytics, including Google Analytics for in-portal tracking
- Create marketing campaigns and promote your business with user-friendly marketing tools
- Empower your customers with self-service and AI capabilities to analyse their business, adjust subscriptions and more
We're always innovating and making the customer portal stronger to better serve your needs. Time to take advantage!
Empower customers
Arrow's customer portal is self-service, so your customers can work at the speed of their business. You can allow them to purchase cloud services, adjust subscriptions, monitor consumption and more. They report greater satisfaction and you benefit from reduced workloads and greater average revenue per user.
Leverage business intelligence
The customer portal is closely linked to ArrowSphere Cloud, our end-to-end cloud lifecycle management application that helps you acquire, provision, manage and scale your cloud business. Get real-time visibility into your customers' actions in your marketplace. Monitor KPIs and spot opportunities for growth. You can even measure in-portal engagement with Google Analytics.
Cloud assistant
What was once more time-consuming can now be accomplished in a snap using cloud assistant! With the power of AI built right into the portal, your customers will be able to quickly analyse their business, spot new opportunities and turn insights into decisions. They can get immediate answers — and multilingual support. Cloud assistant can even proactively promote your services when you decide. It’s a win-win for you both!
Ensure cloud governance
Control user access with role-based permissions based on the organisational structure you define. Refine access by customising control levels for each user.
Deliver a seamless customer experience
Customise the experience. You can easily configure our multilingual platform to align with your brand guidelines. Set colors, upload imagery and include your own legal documents. Give it the look and feel of transacting directly with you, without the time and investments required to manage it yourself!
