Success Story

Presidio uses Arrow’s experience centers to drive AI innovation

^“ Presidio’s Private AI could not have been completed if Arrow hadn’t provided us with lab access. Within a few short weeks, Presidio was able to develop an open private GPT/chat solution that we could position with our customers. ”

Raphael Meyerowitz, Partner Go-to-Market VP at Presidio

Expanding an AI practice

A Specialist Connects The Wires In A Server Room

The Situation

Presidio is a leading global digital services and solutions provider and longtime Arrow channel partner. In the early stages of adopting AI, Presidio collaborated with Arrow to explore opportunities to expand its AI practice.

The Solution

In 2024, Presidio was expanding its in-house AI capabilities and engaged Arrow. After touring Arrow’s experience center in Georgia, the digital services and solutions provider requested to leverage Arrow’s AI technologies lab environment, technical expertise and enablement to support its AI journey. Using Arrow’s experience center — a resource that is available for free to all Arrow channel partners — Presidio created their own private GPT along with developing a multivendor solution bundling NVIDIA on Dell and including professional services.

^“ The Arrow lab access for the B200 was excellent overall. Performance was great, and the support from Russ and the Arrow team was outstanding. We were able to complete all required benchmarks successfully and are now focused on scaling our approach for a privately hosted AI Studio and AI infrastructure. ”

Michael Byrne, Engineering VP, Solution Architecture at Presidio

Innovating in Arrow's experience center

The Outcome

Based on the earlier engagement working with Arrow to develop their own AI solution and private GPT, Presidio sought to leverage Arrow’s experience center once again in 2025. This time, they were aiming to innovate and develop their AI Studio solution and AI infrastructure. Arrow provided Presidio with access to the experience center for six weeks — including an extension when more time was desired to fully develop the solution.

Benefits

Arrow's experience centers are designed for customer proofs of concept (POCs), demos, and innovation, and using this space (both in 2024 and 2025) became a valuable resource for Presidio. The innovation area helped refine their AI Studio offering and the POC environment to validate their reference architecture using NVIDIA servers and GPUs. Arrow's technical engineering team supported Presidio by setting up systems and user accounts, providing immediate solutions to technical issues involving VPN access and offering consultative guidance; this enabled them to work autonomously while having Arrow's expertise readily available.

Presidio was able to validate AI workloads, showcase solutions, and receive hands-on training using Arrow's experience center.

Arrow’s experience center offers engineering expertise for all leading AI solutions. There are numerous ways we can align with channel partners of all sizes and AI maturity levels to support their AI journey. Learn more.

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