Products

SolarWinds

IT observability and management: simple, powerful, and secure

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About SolarWinds

SolarWinds is a leading provider of IT observability and management software that helps organizations accelerate their digital transformation.

Its solutions deliver a comprehensive and unified view of hybrid, distributed, and multi-cloud environments, with native support for AWS, Azure, Google Cloud Platform, and Kubernetes.

Powered by artificial intelligence (AI) and automation, SolarWinds enables IT teams to anticipate incidents, resolve them faster, and optimize the performance of their entire infrastructure.

In 2025, Gartner recognized SolarWinds in its Observability Magic Quadrant, and GigaOm named it a Leader and Outperformer in both network and cloud observability, reinforcing its position as one of the top innovators in the industry.

A unified platform for all IT

The SolarWinds Platform combines monitoring and observability, incident response, and service management within a single, fully connected IT ecosystem.

It delivers complete visibility across networks, infrastructure, databases, applications, security, services, and user experience.

Key areas:

Networks: performance, traffic flow, configuration, and path analysis

Infrastructure: monitoring of physical and virtual servers, storage, SD-WAN, and hybrid environments

Databases: performance diagnostics, anomaly detection, and query optimization

Applications: code-level APM and distributed tracing with log and metric correlation

Digital experience: real and synthetic monitoring (RUM), SLOs, and executive dashboards

Security: event correlation, vulnerabilities, and compliance

Service management (ITSM): assets, configurations, automation, and self-service

Deployment models: Self-Hosted or SaaS

SolarWinds Observability offers full deployment flexibility, adapting to the needs of each organization:

Self-Hosted: on-premises or private cloud deployment, providing full control, scalability, and high availability.
SaaS: a SolarWinds-hosted and managed service with automatic updates and elastic scalability.
Hybrid model: the ability to migrate seamlessly or maintain combined environments.

Both options allow native integration with key SolarWinds tools such as:

Security Event Manager (SEM)
Access Rights Manager (ARM)
Database Performance Analyzer (DPA)
Service Desk (ITSM)

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Key benefits

Unified observability: complete visibility from a single console

AI and AIOps: intelligent alert correlation, predictive analytics, and automated recommendations

Proactive management: early detection and automation to reduce MTTD/MTTR

Compliance and security: built on Secure by Design and AI by Design principles

Full scalability: adaptable to on-premises, hybrid, or 100% cloud environments

Open integration: support for standards such as OpenTelemetry and REST APIs.

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Use Cases

NOC/SRE modernization: alert correlation and root cause analysis

Monitoring of multi-cloud and Kubernetes environments

Optimization of critical databases and reduction of bottlenecks

Improved end-user digital experience

Integration of observability with ITSM and automated support workflows

Security & Trust

SolarWinds leads with a focus on transparency and resilience, collaborating with government organizations and industry experts to build secure environments that comply with international standards. Its architecture is based on the Secure by Design principles, driven by the CISA (Cybersecurity and Infrastructure Security Agency).

24/7 technical support

Through the customer portal.

SolarWinds Academy

With official training and certifications.

Comunidad THWACK®

With a community of more than 200,000 professionals who share best practices, scripts, and solutions.

Global presence

More than 300,000 customers in 190 countries

Recognition

84% of Fortune 500 companies trust SolarWinds.

Network

1,600+ global partners and a strong local support network.

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Collaboration with Arrow

Arrow acts as an official distributor of SolarWinds in Portugal, strengthening the vendor’s market presence and providing specialized channel support for IT observability and management projects.

Through this collaboration, the partner ecosystem gains access to solutions that optimize performance, enhance security, and streamline IT operations across hybrid and multi-cloud environments.

Arrow channel partners can integrate SolarWinds observability and service management into a single AI-powered platform capable of anticipating risks, reducing resolution times, and improving their customers’ operational efficiency.

Channel benefits:

Greater added value for customers across networks, infrastructure, security, and databases

Access to flexible subscription programs and license conversion discounts

Preferential terms and specialized technical support through Arrow

Incorporation of SolarWinds solutions into value propositions and strategic projects