Delivering Edge and AI Infrastructure at Scale. Globally.
Arrow combines Dell OEM hardware, AI engineering expertise, and global integration capabilities to help OEMs and ISVs ship validated products at scale.
One Engagement. From Design to Global Delivery.
As Dell’s only Global Titanium Partner, Arrow and Dell Technologies OEM Solutions give independent software vendors (ISVs) and original equipment manufacturers (OEMs) a streamlined path from product development to global deployment. By combining Dell’s enterprise hardware, AI platforms, and global infrastructure with Arrow’s integration services, supply chain management, and lifecycle support, solution providers access everything they need through a single, unified engagement.
Engineering and AI Design Services
The right hardware configuration for your AI workload, validated before it ships. Arrow’s engineering team covers infrastructure right-sizing, hardware validation, performance optimization, and scaling.
Integration and Manufacturing
Configured, tested, and deployment-ready. Arrow operates ISO-certified facilities across North America, Europe, and to the Middle East for full rack integration, appliance assembly, firmware loading, and burn-in testing.
Supply Chain Management
Predictable procurement across multi-quarter horizons. Arrow manages Dell OEM supply with demand forecasting, buffer stock programs, and cost visibility planning.
Global Fulfillment and Compliance
Shipping into more than 50 countries without the overhead. Arrow handles import/export compliance, country-specific certifications, and last-mile logistics for Dell-based solutions.
Deployment and Post-Sale Support
Support that follows the deployment. Arrow provides installation, on-site deployment, hardware maintenance, advance parts replacement, and remote monitoring globally.
Industries we support
Healthcare
AI inference in operating rooms, radiology suites, and patient monitoring requires on-premise compute validated to stringent healthcare standards.
Industrial automation
Manufacturers deploying computer vision, predictive maintenance, and process control AI require ruggedized, near-edge infrastructure with long lifecycle support.
Security and surveillance
Video analytics, facial recognition, and threat detection at high camera densities require distributed inference nodes
Government
Applications requiring Fed-level security standards and supply chain traceability benefit from Arrow's procurement controls and Dell's OEM extended lifecycle programs.
Frequently Asked Questions
Common questions from OEMs, ISVs, and solution providers evaluating Arrow and Dell Technologies OEM Solutions.
What is Dell Technologies OEM Solutions and how is it different from standard Dell products?
Dell Technologies OEM Solutions is a dedicated program that gives OEMs and ISVs access to Dell hardware with extended product lifecycles, white-label branding options, custom configurations, and direct engineering support. Unlike standard commercial Dell products, OEM Solutions platforms are designed to be embedded into a customer’s own product, appliance, or solution. Arrow Intelligent Solutions is Dell’s authorized OEM Solutions partner, providing integration, supply chain management, and global fulfillment alongside the hardware.
How does Arrow help OEMs manage Dell hardware supply in a constrained market?
Arrow manages Dell OEM procurement across multi-quarter demand horizons. For customers building products that require 12 to 18 months of supply visibility, Arrow provides demand forecasting support, buffer stock programs, and cost transparency planning. This gives OEMs the ability to price their own products accurately and protect delivery commitments to their end customers.
Can Arrow deploy Dell-based solutions outside the United States?
Yes. Arrow operates ISO-certified integration facilities across North America, Europe, and Asia and provides in-region fulfillment and compliance support for more than 50 countries. Arrow provides entity support, local logistics, and country-specific regulatory compliance. Global Titanium partner status with Dell means Arrow has access to in-region Dell resources in every major market.
What is the Virtual OEM Program and who is it suited for?
Arrow’s Virtual OEM Program is designed for ISVs and solution providers who want to deliver a complete branded hardware-and-software solution to their customers without owning or managing hardware inventory. Arrow handles procurement of Dell OEM hardware, configuration, branding, integration, and logistics. The ISV delivers a finished product under its own brand without adding an internal hardware operations function. This model is particularly suited for ISVs with recurring software revenue who need hardware delivery capability in markets where they have no physical presence.
How long does Arrow support Dell OEM hardware after it ships?
Dell Technologies OEM Solutions provides extended product lifecycles of five years or more, which Arrow supplements with spare parts management, advance replacement programs, repair depot services, and remote monitoring. For customers in defense, industrial, and healthcare markets where product lifecycles often exceed a decade, Arrow provides lifecycle planning and end-of-life migration support to ensure long-term availability.
