Microsoft was rolling out significant changes to its licensing offerings, including transitioning its seat-based products to the New Commerce Experience (NCE).
France-based Administration Réseaux et Systèmes (ARS) is an IT provider that recognized the NCE transition as an opportunity to simultaneously provide increased value to their customers beyond NCE.
In addition to renewing all Microsoft 365 agreements, they proposed that their end customers add on Arrow's managed services. A managed service offering, our cloud backup is a comprehensive solution with unlimited storage to backup in more than 15 worldwide data center locations, Microsoft 365 products, including Outlook, Teams, SharePoint and OneDrive.
It helps protect customer data from issues like accidental deletion, security threats, retention policy gaps, departing employees and system outages.
ARS knew their customers would find this fully managed backup-as-a-service solution desirable for the simplicity of set up, flexibility and unlimited storage at a unique, competitive price. More than 90% of ARS customers chose to subscribe for Arrow's cloud backup services in a data center located in France.
The customers that were most drawn to cloud backup were small and medium sized businesses, as well as those that already had a backup solution in place through ARS but found Arrow's cloud backup to have more competitive pricing and terms.
