User Guides

Explore step-by-step guides to help you use the key features on the new Arrow.com. These guides explain ordering, pricing, quotes, BOM tools, and other workflows to help you complete tasks quickly and efficiently.

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Basic vs Premium Customers

New Arrow.com feature comparison of basic vs premium customers

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BOM Guide

Learn how to use the BOM Tool to manage BOMs, check pricing, request quotes, and purchase parts quickly

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Order Management Guide

Learn how to view and filter orders, access tracking and invoices, manage subscriptions or review order details

Order Process Flow

Learn how ordering works, including global & regional inventory purchasing and when orders may split by location

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Pricing Application

Learn how pricing works on the new Arrow.com, including how prices are calculated for Basic and Premium customers

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Quote Management Guide

Learn how to use Quote Management to submit quotes, track progress, and review pricing, inventory, and lead times