Simplify cloud management with ArrowSphere

Your customers often face challenges managing multiple vendor logins, billing cycles, and service portals. Similarly, we know many channel partners struggle to manage diverse workflows, billing models, and a wide range of services for multiple customers. ArrowSphere was designed to address these pain points by offering a single pane of glass unified platform that simplifies cloud service management, standardises workflows, and enables scalability. ArrowSphere’s innovation and impact have been widely recognised.

Let’s explore some of the key features

Here are some of the amazing features designed with your needs in mind.

Quoting and ordering: ArrowSphere offers an intuitive e-commerce-like experience. The platform’s catalog allows users to filter and search for products, configure options like billing terms, and even schedule orders for future dates.
Subscription management: Get a comprehensive view of all customer subscriptions. Filter, export, and perform bulk actions, such as adjusting auto-renewal settings or increasing licenses. Quick actions and detailed subscription pages make it easy to manage renewals, upgrades, and other changes.
Analytics: Monitor FinOps, SecOps and GreenOps activity using powerful dashboards. For example, the cost optimisation dashboard allows you to track revenue trends, consumption patterns, and even predict future usage. Budget thresholds and alerts ensure proactive management of cloud costs.
Billing simplification: With over 50 vendors integrated, ArrowSphere standardises complex billing models into a unified, easy-to-understand format. Extract billing data via APIs or CSV files, to make integrating with internal systems seamless.
Customer portal: Offer a white-labeled, end-customer marketplace to your customers. This portal is outfitted in your own branding and allows your customers to place orders, manage subscriptions, and access analytics.

GenAI: The future of cloud management

AI is all around – including in the ArrowSphere platform! Some of the latest enhancements are focused on incorporating AI and are transforming how our channel partners and their customers interact with the platform. These enhancements include:

ArrowSphere Assistant: Simplify workflows, understand bills, schedule updates and even create marketing campaigns. ArrowSphere Assistant is GenAI built into the platform and allows you to uncover actionable insights instantly.
Cloud assistant: Designed for your customers, the cloud assistant is available within the end-customer portal and enables your customers to perform tasks like catalog management, support, and cross-selling. For example, it can handle Level 1 and Level 2 support tickets, resolving common issues without escalation.

Innovation and scale

ArrowSphere’s development is rooted in innovation, with over 200 developers continuously enhancing the platform. It is deployed in 38 countries, offering localised features and a market-leading portfolio of vendors. The platform’s scalability is further enhanced by its API-first approach, enabling seamless integration with partners’ internal tools.

Simplify complexity, scale faster and empower your business and that of your customers. We’re constantly improving the platform, and making innovative enhancements including AI. We’re making cloud management easier and we want you to take advantage.

Reach out to your account representative or contact us to get started in ArrowSphere.