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One place to build the Microsoft skills your business needs

november 02, 2026

Microsoft Copilot is creating new conversations around AI adoption. Azure opportunities increasingly connect to data and AI. Cybersecurity needs are a part of almost every customer discussion. As Microsoft solutions become more interconnected, channel partners need the skills to navigate conversations that rarely fit neatly into a single solution area. That creates a practical challenge: How do you make sure the right people across sales, presales and technical teams know what to learn, why it matters and how to apply that knowledge in customer conversations?

 

As part of the Learn pillar of Arrow’s broader AI accelerator program, the AI academy gives partners access to Microsoft courses that help close skills gaps, build relevant capabilities and turn learning into stronger customer engagements and new business opportunities.

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The next Microsoft conversation starts with expertise

Customers increasingly expect channel partners to help them navigate technologies that span multiple solution areas.

 

A sales professional may need to understand how Copilot fits into a customer’s broader AI strategy. A presales specialist may need deeper knowledge of Azure. Technical teams need to stay current with evolving security, cloud and data capabilities.

 

The stronger that knowledge becomes across the organisation, the better positioned you’ll be to shape customer conversations and explore new areas of the Microsoft portfolio.

 

But there is a practical challenge: finding the right learning.

 

With enablement resources spread across different websites and platforms, it can be difficult and time-consuming to find relevant training that aligns to individual roles, priorities and capability gaps.  

Learn Microsoft skills with Arrow

Build your skills with Arrow’s AI academy. You can access Microsoft and other vendor learning opportunities through ArrowSphere and the AI academy.

 

Teams can explore available courses across:

  • Microsoft Copilot
  • Azure
  • Security
  • Modern Work
  • Business Applications
  • Data & AI

 

Rather than searching across multiple destinations, you can use ArrowSphere Cloud and the AI accelerator program to discover Microsoft-focused learning relevant to your commercial and technical development.

 

That could mean helping a salesperson strengthen their knowledge before a customer conversation, giving a technical consultant a path to deepen expertise in an emerging solution area or supporting a team member working towards Microsoft certification.

Learning opportunities offered through the AI academy are a key component of the AI accelerator program. Extending beyond the academy, the AI accelerator program offers other ways to help you progress on your AI journey.

 

The program is designed to help you turn AI potential into measurable customer outcomes, new revenue streams, and long-term competitive advantage.

Find out here

Build capability across the business

The value of skilling extends beyond an individual course.

 

For sales teams, stronger Microsoft knowledge can support more informed customer conversations and clearer articulation of solutions and use cases.

 

For technical teams, continuous learning helps develop the expertise needed to implement, manage and optimise Microsoft technologies as they evolve.

 

For practice and business leaders, building expertise across high-growth areas can help the organisation explore new Microsoft opportunities and strengthen its credibility with customers.

 

And for individual professionals, relevant learning can support certification journeys and continued professional development.

Benefits for partners

Skilling shouldn’t mean searching across multiple platforms to find the right resources. By bringing Microsoft and Arrow learning content closer together within the ArrowSphere environment, you can access relevant skilling resources more easily and manage your learning journey from one place.

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Easier access to Microsoft learning

Find relevant learning content more quickly and easily.

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Learning within ArrowSphere

Access skilling resources directly within the environment you already use.

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Everything in one place

Bring Microsoft and Arrow skilling resources together for a simpler learning experience.

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Track your progress

Use Arrow’s AI academy to monitor learning progress and course completion.

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Preparing for the Frontier Firm

This becomes even more important as organisations enter what Microsoft calls the Frontier Firm era: a future in which human expertise and AI increasingly work together.

 

Channel partners will play an important role in helping customers navigate that transition. But doing so requires their own teams to understand the technologies, opportunities and implications behind it.

 

That makes skilling an ongoing business capability, not a one-time exercise.

Start with the skills you need next

ArrowSphere Cloud makes it easier to take that next step. Log in and explore the Microsoft courses available for your role, solution focus and business priorities.

Build the expertise behind your next Microsoft opportunity.

Explore Microsoft learning within Arrow’s AI accelerator program