A truly continuous, connected technology lifecycle that guides innovation forward is the only way to effectively scale your business. We push the tangible future forward at Arrow, bringing our philosophy of “Five Years Out” to life. As your guide, Arrow’s sustainable technology solutions business ensures today’s connected devices are part of a connected lifecycle, from beginning to end. Together, we can power it and protect it forever.
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Arrow’s sustainable technology solutions business, together with the entire Arrow solutions portfolio, provides complete technology lifecycle services for one globally consistent process and a seamless, end-to-end experience for your business.
Before a device makes it to an end user, we prepare it for whatever that person will need. Utilizing a finely honed process, we customize, personalize, localize, and tag each device to prepare secure delivery to the end user, wherever they are on earth.
In the moments immediately before a device gets powered on (either for the first time or after a comprehensive refresh), we power a global logistics engine that delivers and installs new devices at any of your worldwide locations, integrating and migrating all information into your existing environment — securely and efficiently.
If the end user experiences a failure event when their device is up and running, we’re there.
We offer 24/7 support, remote triage, reverse logistics, immediate replacement, and device management throughout each asset’s lifecycle and during all phases of your overall technology lifecycle, so there’s no disruption to any end user’s workflow.
At the moment a device powers off, the end-of-life process begins.
Our expert ITAD and returns management teams placed strategically around the globe recover value for your company with a re-use first philosophy, with cutting-edge security methods employed on- and off-site.
Our sophisticated triage methodologies determine if each asset can be reused or resold, torn down to raw materials, or responsibly recycled.
We find meaningful new life for assets through a reuse-first philosophy.
To ensure the perpetual security of your data and your customers' data, we offer a clear chain of custody and the highest security standards.
We leverage Arrow's global resources, partnerships, and expertise to expand opportunities globally.