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Arrow Electronics, Inc.
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Platforms

Customer portal

Our self-service, white-label customer marketplace empowers your customers to buy and manage their cloud services.

Selling made easier with your own customer marketplace

Make buying easier for your customers with a user-friendly interface

Offer your customers a comprehensive catalogue of cloud products

Provide your customers with the autonomy to update their subscriptions on their own

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Get to know Arrow's customer portal

Available within ArrowSphere, our customer portal is a white-label marketplace for you to sell with ease. Provide a self-service experience for your customers and let them buy from you in a marketplace that's outfitted with your branding. The customer portal lets you:

  • Define your marketplace offers, customise which vendor products and solutions and pricing you make available to your customers
  • Sell your own solutions, services and IP
  • Spot opportunities with detailed analytics, including Google Analytics for in-portal tracking
  • Create marketing campaigns and promote your business with user-friendly marketing tools
  • Empower your customers with self-service capabilities to adjust subscriptions

We're always innovating and making the customer portal stronger to better serve your needs. Time to take advantage!

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Empower customers

Arrow's customer portal is self-service, so your customers can work at the speed of their business. You can allow them to purchase cloud services, adjust subscriptions, monitor consumption and more. They report greater satisfaction and you benefit from reduced workloads and greater average revenue per user.

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Leverage business intelligence

The customer portal is closely linked to ArrowSphere, our channel partner portal. This provides you with real-time visibility into your customers' actions in your marketplace. Monitor KPIs and spot opportunities for growth. You can even measure in-portal engagement with Google Analytics.

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Ensure cloud governance

Control user access with role-based permissions based on the organisational structure you define. Refine access by customising control levels for each user.

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Deliver a seamless customer experience

The interface is easy to use and has a clear path of actions for your customers to quickly order and manage cloud activity in a simple way.

Customise the experience. You can easily configure our multilingual platform to align with your brand guidelines. Set colours, upload imagery and include your own legal documents. Give it the look and feel of transacting directly with you, without the time and investments required to manage it yourself!

Sell easier with Arrow's customer portal
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