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Microsoft partners growth path with Dynamics 365 and Power Platform

helmikuuta 09, 2024

Global Microsoft Indirect Provider helps partners expand practices with business applications

2022, the Build Program created a partner training framework that provided resources and knowledge to extend existing Modern Work, Azure, or Dynamics 365 practices with automation and business intelligence. The trainings were delivered in a series of workshops across 10 countries over a six-month period.

"We invested in this Power Platform program because it is very easy to show customer impact quickly,” said Brendan. "The ability to automate and simplify tasks for organizations helps them do more with less, and gives our partners new ways to support their customers in driving greater business outcomes."

MPY is a provider of information and communication technology (ICT) solutions based in Finland serving companies and public administration organizations nationwide. With a mission to be the leading technology and automation partner for its customers, the partner offers comprehensive ICT solutions focused on cloud and server, information security, infrastructure, end user services, professional services, telecommunication and voice services, as well as intelligent automation.


"MPY was focused on Modern Work and Azure implementations. However, we saw the appeal of adding Power Platform to our practices to improve workflow automation and business insights around Teams, SharePoint, and Azure. The Build Program allowed us to attend workshop trainings and get additional guidance on how to build our own delivery competency, as well as lead-generation strategy," said Tom Sandell, Business Director from MPY Yrityspalvelut Oy.

"Working with Arrow, we were able to accelerate extending our existing practices to include Power Platform and have already onboarded several customers. Our early success is promising and we look forward to expanding our partnership in the future to be a full-stack Power Platform provider," continued Tom.

"Our early success is promising and we look forward to expanding our partnership in the future to be a full-stack Power Platform provider." Tom Sandell Business Director MPY Yrityspalvelut Oy


Better Together initiative augments Modern Work partner opportunities Another offering that Arrow provides to help partners diversify their Modern Work practices is its Better Together initiative. This program helps Dynamics 365 partners to create repeatable offerings with fixed-price and fixed-outcome packages that they can suggest to Microsoft 365 resellers to generate and qualify Dynamics 365 opportunities. Once an opportunity is qualified, Arrow connects these two partners together so they can address the lead as a team that has knowledge and expertise to provide comprehensive implementation services.

"We connect Microsoft 365 and Dynamics 365 partners so that they can reach new markets together," said Brendan. "Part of our strategy in working with our partners is helping them unlock new opportunities and deliver new customer outcomes. With the Better Together initiative, we can create a bridge to building a sustainable practice around business applications using our extensive partner ecosystem. It is a win-win for both partners and the customer."

Navakka Group, a Finnish partner specializing in Dynamics 365 Business Central, joined the Better Together initiative to grow its footprint in its local market by helping Microsoft 365 partners improve operational efficiencies for small and medium businesses. Since joining the program, Navakka has doubled its recurring revenue year over year and has a strong pipeline for this year. "Through the Arrow Better Together initiative, we’ve seen our pipeline increase significantly," said Sami Saadetdin, CEO at Navakka Group. "In addition to providing training, advisory services, and lead-generation support to help accelerate our growth, Arrow has also helped us to network with new and different partners, making it possible to offer more versatility to our customers."


Continued focus on partner innovation and growth Arrow plans on continuing to invest in helping its partners develop solutions around Dynamics 365 and Power Platform, including investigating Microsoft programs like the High Volume Program to help further facilitate both practice-building and partner-to-partner (P2P) connections.

"We already have partners asking us to re-run our Build Program for Power Platform," said Brendan. As customers are demanding more business-application-centric services, Arrow has focused its business to ensure that its partners have the tools they need to drive successful outcomes. "Customers want to see partners continuously adding value, and Dynamics 365 and Power Platform are gateways for our partners to unlock that opportunity. We’ve already seen great success with partners moving into this area and building their skills, and there is a huge potential out there for the rest of our channel," Brendan concluded.

Read a full success story here