This expansion of our Enterprise Computing Solutions business places us in a strong position to capitalize on the fastest growing segment in enterprise computing – resellers that serve small-to-medium sized end customers. With a broader portfolio of hardware, storage, software and services, we have created new cross-selling opportunities and diversified our revenue stream.
Moving Forward
Our commitment to continuous improvement in every aspect of our operations depends on our ability to listen, understand and deliver as One Arrow. In 2006, we launched a multi-year initiative to develop a global enterprise resource planning (ERP) platform. During the next several years, our ERP initiative will move our best practices in common services and processes – from pricing to shipping – to one global system.
Beyond systems, operational excellence is driven by continuous process improvements (CPI). Our CPI program, now in its second year, has more than 1,300 green belt and black belt certified employees who have applied Lean Six Sigma principles company-wide to improve our ability to deliver customer satisfaction.
Moving Forward
Our commitment to continuous improvement in every aspect of our operations depends on our ability to listen, understand and deliver as One Arrow. In 2006, we launched a multi-year initiative to develop a global enterprise resource planning (ERP) platform. During the next several years, our ERP initiative will move our best practices in common services and processes – from pricing to shipping – to one global system.
Beyond systems, operational excellence is driven by continuous process improvements (CPI). Our CPI program, now in its second year, has more than 1,300 green belt and black belt certified employees who have applied Lean Six Sigma principles company-wide to improve our ability to deliver customer satisfaction.
We continue to look for ways to improve in everything we do, and our hard work and accomplishments continue to be appreciated by those we serve. In 2006, we received more than 75 acknowledgements and awards from our customers, suppliers and other organizations.
These recognitions reflect the progress we made in 2006 toward our goal of becoming the clear number one provider of products, services and solutions to our industry. Our nearly 12,000 Arrow employees throughout the world work each day to listen, understand and to deliver the products and services that create value for our customers and suppliers.
Our 2006 results show a company on the move – a company working successfully behind a solid strategy, addressing the needs of the business and the interests of our shareholders. I look forward to reporting to you in the year ahead.
William E. Mitchell
Chairman, President and Chief Executive Officer
These recognitions reflect the progress we made in 2006 toward our goal of becoming the clear number one provider of products, services and solutions to our industry. Our nearly 12,000 Arrow employees throughout the world work each day to listen, understand and to deliver the products and services that create value for our customers and suppliers.
Our 2006 results show a company on the move – a company working successfully behind a solid strategy, addressing the needs of the business and the interests of our shareholders. I look forward to reporting to you in the year ahead.
William E. Mitchell
Chairman, President and Chief Executive Officer
Our nearly 12,000 Arrow employees throughout the world work each day to listen, understand and to deliver the products
and services that create value for our customers and suppliers.