More than 400 procurement professionals named Arrow one of the "Most Preferred Distributors” in China for the fourth consecutive year in a recent customer preference survey conducted by Electronics Supply & Manufacturing – China (ESMC). ESMC is an industry-leading monthly electronics publication with a circulation of more than 36,000.
“As we continue to demonstrate operational excellence and drive to be the Clear #1, being recognized by electronics industry professionals in China as a top distributor reinforces the success of the execution of our business strategies,” said Harriet Green, president, Arrow Asia/Pacific. “We would like to thank our customers, suppliers, and employees for helping Arrow to achieve and maintain our top customer rating. This survey clearly shows that we have continued to successfully adapt our business to meet the changing needs of our customers.”
For the fourth consecutive year, Arrow received the top ranking in the following five categories: Most Preferred Overseas Distributors, Most Reputable Distributors, Best Technical Support Distributors, Best Inventory Availability and Supply Capability, and Best Logistics Services Distributors.
“Receiving the top ranking across five categories illustrates our commitment to world-class products, services, and supply chain solutions that meet customers' electronic components needs across the board. We will continue to invest in product offerings, technical services, customer-facing support, and supply chain services in China and strive to be the distributor of choice to our customers, suppliers and business partners,” added Simon Yu, senior vice president, OEM Sales, Arrow Greater China.
The study examined the current state of the electronic component distribution market in China and asked readers to evaluate distributors in a number of areas: technical and design support, logistics, company creditability, inventory availability, product price, product quality, financial stability, responsiveness, and e-commerce readiness and capabilities.
Arrow also ranked ahead of all other distributors in ESM’s Annual Distributor Customer Preference Study in North America.